Contact
Tell us where the business is stuck.
A first conversation is a diagnosis, not a pitch.
Sometimes the answer is that we're not a fit, and we'll point you to a better resource. Either way you leave knowing more than when you started.
steveandmelissa@thefultzgroup.com

message ourselves.
What to expect
No script. No funnel. A real conversation.
When you reach out, tell us a little about the business: how many people, how long you've owned it, and the one thing that pulls you back in every time you try to step away. The more specific, the better. The 5 a.m. dispatch call. The senior tech whose knowledge lives only in his head. The vacation that got cut short.
We'll write back, and if it makes sense, we'll set up a time to talk. That conversation is a diagnosis. We'll tell you the honest next step, whether that's the book, the course, working with us, or something else entirely.
- We read every message ourselves
- We don't take clients we can't help
- No high-pressure pitch, no countdown timer, no three-step cure
Not ready to talk yet?
Start somewhere lighter.
There's no wrong place to begin. Read first, or join the conversation, and reach out when you're ready.
The Owner Shift Community
A free community of family-business owners working through the same questions. The lightest first step.
Join free 02The Owner Shift
Owner-to-owner writing, every week. The easiest way to see how we think.
Free 03Family Business Facelift
The whole method, start to finish, on your own time.
Read first 04Obsolete By Design
The self-paced course, when you want the work without the calendar.
Your paceWhen you're ready
We're an email away.
Two operators in Knoxville who've done the work and will tell you the truth about yours.